Stock market

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FAQ

Frequently asked questions and answers.

The bot does not open a position

Browse the step-by-step instructions in the 'Help' tab and watch the YouTube video tutorial.
Check if the capital limit is set on the 'Stocks' tab and if it is not exceeded (under the capital limit there is information about the current capital use by the positions on the offer list) and make sure that you have available funds for the bot in a given FIAT currency.
Perform manual currency purchase in the 'Actions' tab, check if the item appears on the bot's offer board. Check if the item reports an error.
Sprawdź czy masz włączone i skonfigurowane kopiowanie sygnałów od innych użytkowników wprowadzonych na zakładce 'Kopiowanie sygnałów'.
Check if bot filter alerts are enabled. You should enable the filters on the 'Filters and Alerts' tab so that the suggested currencies go to the bot so that it can open positions.

Bot nie kopiuje wszystkich sygnałów z podanego profilu

Check in the history of the stock exchange whether such orders took place, because perhaps the offers are copied and appear in the history of the stock exchange, but they were not bought because the price suddenly increased and canceled the offers in the bot.
Check when the position was last opened for the person you are copying. Perhaps the person concerned has not had any new open positions in a long time.
Check if you have not exceeded the limit of the maximum number of positions on the board or if you have not exceeded the capital limit.
Sprawdź czy kopiujesz sygnały ręczne danego użytkownika czy może kopiujesz tylko sygnały automatyczne bota danego użytkownika. Sprawdź jaką metodą gra kopiowany użytkownik, być może on w ogóle nie gra ręcznie w bocie a tylko automatycznymi alertami bota, wtedy należy kopiwać jego sygnały a nie ręcznych zagrań.
Sprawdź czy kopiowana osoba sama gra ręcznie albo czy sama gra automatycznie według swoich filtrów (patrz na jego profilu kolumna 'Kopiowanie' na tablicy ofert). Jeżeli kopiowana osoba nie gra sama a tylko kopiuje czyjeś sygnały to takich sygnałów nie da się kopiować. Należy kopiować profil. który nie kopiuje innych a sam gra botem z własnymi ustawionymi filtrami i alertami

'This action disabled is on this account' purchase error

You need to unlock a given currency on the Binance exchange or exclude it in the bot in the 'Settings' tab in the 'Excluded currencies' parameter (you can also exclude the entire UP and DOWN currencies group, see parameter description).

'WAIT TP' status

After purchasing the BID offer, the bot usually immediately issues an ASK sale offer. Sometimes the bot may not issue an ASK offer if the offer is made too high (over 100% of the difference between the current rate and the ASK rate [TakeProfit]). The bot waits with the 'WAIT TP' status until the rate increases so that the distance between the current rate and the ASK rate decreases and then issues an ASK offer.

'SmartLoss' column

In the offer table, for each item in the 'Smartloss' column, there is information on how much is still missing from the loss pool in the 'SmartLoss' section for the position to be sold by SmartLoss.
Manual sell at a loss or the StopLoss function lowers the pool by a sold loss position.